Building OYEN GRID around the people who use it
How the responsibilities of administrators, facilitators and learners shape our approach to product design.
The Problem with Cluttered Dashboards
Many management platforms try to put every button and chart on a single screen. As a result, users have to search through irrelevant features to find what they actually need.
In training delivery, different people have very different responsibilities. An instructor needs to mark attendance and run a breakout session. An administrator needs to manage course schedules and user accounts. An executive needs a clear overview of completion rates.
“Good software doesn’t show everything at once. It gives each person exactly what they need to do their job without distraction.”
Designing for Specific Roles
We designed OYEN GRID around distinct workspaces tailored to each person’s responsibilities:
- —Organisation Administrators: Manage institutional settings, user roles, security and policy enforcement.
- —Programme Managers: Set up schedules, assign facilitators, organize cohorts and monitor progress.
- —Facilitators: Focus on live delivery, 30-second attendance logging, lesson materials and evaluations.
- —Learners: Access an uncluttered schedule, cohort materials, assignments and completed records.
- —Authorised Viewers: Access clean, read-only summaries and reports for leadership and funders.
Making Daily Delivery Easier
Training programmes are run by real people working with tight deadlines. By designing around their actual responsibilities, OYEN GRID helps teams spend less time managing tools and more time delivering education.